MINA ASHRAF KAMEL SAID MANSOUR

Senior Sales Engineer | Government Accounts

Sharjah, UAE

Profile summary

Accomplished Senior Sales Engineer with 6 years of progressive experience in medical equipment and healthcare solutions. Track record of directing sales operations, managing strategic government accounts, and executing complex technology deployments across the GCC and Egypt. Dedicated to advancing clinical capabilities through cross-cultural team leadership and technical engagement.

Career highlights

Government and Institutional Sales: Directed commercial and operational activities for strategic public and private healthcare accounts, managing relationships with government bodies and medical institutions.

Equipment Specification and Design: Contributed to the design and equipment specification of intensive care and neonatal intensive care units for academic institutions.

Exhibition Coordination and Operations: Coordinated end-to-end exhibition participation including booth sourcing, supplier negotiation, and exhibition authority clearance.

Key skills

TechnicalMedical Equipment & Capital Sales
ProfessionalFull sales cycle for ventilators oxygen concentrators AEDs patient monitoring and clinical simulation systems — lead generation site assessment product demonstrations quotations tender submissions negotiation and after-sales support Operations & Account Leadership opportunity planning project execution customer retention functional coordination with service logistics finance and suppliers across strategic government and institutional accounts Tenders & Procurement Government and institutional tender cycles RFQ/RFP coordination prequalification support and technical-commercial proposals prepared with internal engineering teams working knowledge of medical university and hospital procurement standards Technical & Biomedical Support Installation commissioning troubleshooting and preventive/corrective maintenance of biomedical and simulation equipment ICU/NICU equipment specification and facility-level requirements Clinical Simulation & Training Technology High-fidelity patient neonatal and birthing simulators LAPSIM arthroscopy and carotid catheterization simulators CAE Vimedix ultrasound simulation task trainers debriefing and AV systems VR/XR anatomy platforms (3D Organon) Clinical & Faculty Engagement Hands-on training and product demonstrations for physicians nurses biomedical engineers medical students facilitation support for OSCE-related and ACLS/ATLS training alongside clinical faculty and university leadership Stakeholder & Relationship Management Hospital administrators procurement teams biomedical departments surgeons faculty leaders government ministries civil defence and international manufacturers Pipeline Reporting pipeline tracking sales forecasting milestone follow-up and structured performance reporting Market & Competitive Insight Market intelligence and competitor tracking used to shape account and territory strategy across public and private healthcare institutions Events stakeholder engagement end-to-end exhibition coordination (booth sourcing, supplier negotiation, exhibition-authority clearance) Systems & Tools Microsoft Office Suite Salesforce CRM Zoho CRM Languages & Mobility Arabic (Native) English (Fluent — IELTS 7.5 / C1). Open to relocation and extensive travel valid UAE driving licence Tenders & Procurement Pipeline, Forecasting & Reporting Regional Representation & Events Microsoft Office Suite

Professional experience

Senior Sales Engineer / Egypt Operations Lead - Government AccountsJan 2025 - Present
Leader Healthcare GroupEgypt

Directs commercial and operational activities for strategic public and private healthcare accounts, managing relationships with government bodies, universities, hospitals, procurement teams, and senior healthcare stakeholders. Coordinates cross-functional execution with service, logistics, finance, and suppliers to advance complex healthcare technology opportunities.

  • Presents 3D Organon and additional VR and XR anatomy education platforms directly to university deans, provosts, and senior medical faculty during business development engagements.
  • Coordinates technical scope, installation readiness, training support, delivery follow-up, and issue resolution for complex medical technology solutions.
  • Monitors pipeline activity, account progress, collections, and execution milestones through CRM-driven follow-up and structured reporting.
  • Applies direct knowledge of medical university requirements and procurement standards through hands-on involvement in healthcare tendering processes.
Sales Engineer / Senior Sales Engineer - Medical Equipment & Healthcare SolutionsJan 2020 - Dec 2024
Leader Healthcare GroupEgypt & UAE

Directed sales and delivery operations for healthcare simulation and medical technology projects across Egypt and the UAE. Managed client relationships with clinical users, procurement teams, and executive stakeholders while coordinating technical proposals and delivery plans with international manufacturers.

  • Delivered hands-on clinical education and product demonstrations for physicians, nurses, biomedical engineers, and medical students at public and private institutions.
  • Contributed to the design and equipment specification of ICU and NICU units for King Salman International University and Badr University in Cairo.
  • Personally coordinated end-to-end participation at Africa Health ExCon Egypt, handling booth sourcing, supplier negotiation, and exhibition authority clearance.
Onsite Service Engineer - Biomedical Equipment & Simulation Systems
Leader Healthcare GroupEgypt & UAE

Oversees onsite biomedical equipment operations across customer sites in Egypt and UAE, directing technical maintenance protocols and system integration workflows for simulation technologies. Coordinates field support activities alongside suppliers and senior technical staff while maintaining service documentation and equipment readiness.

  • Performs preventive and corrective maintenance, troubleshooting, and functional checks for biomedical equipment, manikins, and surgical simulation systems at customer sites.
  • Supports equipment installation, commissioning, and user training while maintaining maintenance documentation and coordinating with suppliers or senior engineers.
Biomedical Engineering Intern
Gulf Drug / Al Qassimi HospitalSharjah

Assisted the biomedical engineering department within clinical facilities, supporting daily technical operations and coordinating maintenance schedules for hospital medical devices.

  • Performed equipment inspections across multiple hospital departments to verify device safety and functionality standards.
  • Contributed to preventive maintenance procedures for hospital medical devices following established clinical protocols.

Education

Bachelor of ScienceJan 2020
Ajman University

Biomedical Engineering

  • United Arab Emirates

Languages

Arabic · Native

English · Professional